FAQ

ARE YOU INSURED?

YES! For the peace-of-mind of our clients and to protect ourselves in case of an unforeseen event, we are fully insured.

HOW DO WE COLLABORATE OUR IDEAS?

We love using Pinterest as a platform to create and share vision boards & design elements for your event! Should you book us for design services* or full planning services, we will create a private board and then add you as a collaborator. This keeps us focused and in constant communication as we go through the design process.

I SENT AN EMAIL, WHAT'S NEXT?

Please allow us 24-48 hours to respond. In this time frame please consider possible dates that work best for you to schedule your FREE 1-hour consultation. These no commitment consultations allow for us to get to know one another and a clear idea of the needs that you may have. This can be done via video chat, in-person, or over the phone.

WHY DO YOU USE VIDEO CHAT?

Let's be honest, life is crazy and busy! I love that video chat allows for the face-to-face from any location and gives us the option for flexible hours. However, I also love grabbing a cup of coffee and chatting in-person! Let me know what you prefer and we will make it happen. 

DO YOU HAVE A PREFERRED VENDORS LIST?

Kinda! I have some people that I love to work with but they aren't going to be the best fit for everyone or every budget. I like to tailor my recommendations to meet the needs of my clients.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept payment in the form of cash, check, and credit card through PayPal. Please note that credit card payments on services will incur a 3% processing fee.

DEPOSITS

Deposits are required for ALL services & custom orders. The amount of the deposit depends on several factors and may not be the same for every client. Should you have questions or concerns about the payment schedule, please discuss these prior to signing the contract.